White Glove Services Included in All Packages:
Website load times have been identified as a crucial factor to measure the performance of a website. If you are using cheap or slow shared hosting, you are losing out on sales. Managed hosting makes sure that the site is always performing well. Managing your own hosting can take a lot of time. Or you’ll spend a lot of time on the phone and speak to a million different agents each call.
With us, you have one point of contact. Need something done like a DNS change or add an email account? Just say the word, and we’ll make it happen FOR you. We manage your WordPress site, so you can manage your business.
We’ll do everything we can to ensure your WordPress site won’t get hacked. And if your WordPress site some how does gets hacked, we will fix it…at no additional charge to you.
Content updates and site maintenance are not included in this service. We offer maintenance packages for content updates if needed. Some restrictions apply to themes with heavily modified Ecommerce plugins or customized themes and apps. In such cases we have an extended White Glove service to cover these needs.
You can use any host you wish. We have an a la carte option for all White Glove Services. We’ll add your site to the network and closely monitor it just as if it were on our servers. However, we definitely recommend working with a quality web host.
Of course. You can upgrade or downgrade at any time. Just shoot us an email and let us know what you had in mind.
We sure do. We’ve been at this a long time and can certainly provide a few contacts you can email who will share their experience with you. Just shoot us an email and we’ll get back in touch with a list of clients.
The simple answer is that we fix it. We go out of our way to ensure compatibility before we update plugins, themes, or WordPress versions, but sometimes the results of an update are unexpected and things break. In those rare scenarios, we quickly repair the issue and contact the plugin or theme author so they can work on patching the issue.
You can ask us as many questions as you’d like, and if your request is covered by your hosting plan, then we’ll take care of it quickly. There’s no limit to the number of tasks we perform as long as it’s covered by your hosting plan. We want things to get done right and we carefully hand calibrate each plugin and theme we work on.
Oasis Creative offers a variety of web and print solutions to help your business thrive. We can develop your brand and design and print your marketing assets, develop your website to build your online presence, host and maintain it as well as optimize it for search engines. Read more »